Training Videos
Learn how to use the Merchant Portal, initiate new transactions, complete refunds, and more!
Below you'll find a series of training videos to help teach you and your staff how to use the Merchant Portal and how the in-store purchase journey works.
If you have any trouble accessing the videos or need additional support, please reach out to our Merchant Support team by email at [email protected] or give us a call at 1-855-695-2056.
Purchase Journeys:
Buyer-Led In-store Purchase Journey Overview
Seller-Led In-store Purchase Journey with Electronic ID Overview
Seller-Led In-store Purchase Journey with In-Person ID Verification & Self-Declared Income Overview
Seller-Led In-store Purchase Journey with Self-Declared Income Overview
Updated 10 days ago