Integration Guides

Training Videos

Learn how to use the Merchant Portal, initiate new transactions, complete refunds, and more!

Below you'll find a series of training videos to help teach you and your staff how to use the Merchant Portal and how the in-store purchase journey works.

If you have any trouble accessing the videos or need additional support, please reach out to our Merchant Support team by email at [email protected] or give us a call at 1-855-695-2056.

Purchase Journeys:

Buyer-Led In-store Purchase Journey Overview

Seller-Led In-store Purchase Journey with Electronic ID Overview

Seller-Led In-store Purchase Journey with In-Person ID Verification & Self-Declared Income Overview

Seller-Led In-store Purchase Journey with Self-Declared Income Overview


Merchant Portal Overview


What’s Next

Review the Training Guides for an even more in-depth look at humm