Training Videos

Below you'll find a series of training videos to help teach you and your staff how to use the Merchant Portal and how the in-store purchase journey works.

If you have any trouble accessing the videos or need additional support, please reach out to our Merchant Support team by email at [email protected] or give us a call at 1-855-695-2056.

Purchase Journeys:

Buyer-Led In-store Purchase Journey Overview

Seller-Led In-store Purchase Journey with Electronic ID Overview

Seller-Led In-store Purchase Journey with In-Person ID Verification & Self-Declared Income Overview

Seller-Led In-store Purchase Journey with Self-Declared Income Overview

Merchant Portal Overview

• Access & Navigate the Merchant Portal
• Initiate a New Purchase
• View Purchase History
• Initiate a Refund
• Manage Staff Members